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                                recruitment & selection
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                                persuasion & influence                 

                team skills
                                coaching techniques
                                effective meetings
                                leadership & motivation
                                team building

                personal skills
                                assertiveness techniques
                                communication skills
                                effective business writing
                                professional telephone behaviour
                                time management
                                total customer service

                finance programmes
                                core financial decision-making skills
                                core financial interpretation skills
                                principles of budgeting
                                complete financial toolkit for senior executives

                presentation skills
                                pecha kucha
                                practical presentations
                                inspirational presentations
                                high tech presentations

                360 feedback

                 case studies
                                Mid Beds District Council (MBDC) Environmental Planning Services
                                Sony Online Marketing Account Management
                                Blick Rothenberg Management of Training Programmes
                                Chivas Brothers Development of Principles and Behaviours
                                Blick Rothenberg 360-degree feedback
                                South Bedfordshire District Council Customer Care Training
                                JPMorgan Train the Trainer & Presentation Skills
                                JPMorgan Coaching Skills
                                Pass Management Training Programme
                                Campbell Distillers Performance Appraisal Training


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                                negotiation skills
                                principles of writing

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