TRAINING PROGRAMMES:
PERSONAL SKILLS

assertiveness    
techniques    


communication   
skills   


effective   
business writing   


professional   
telephone behaviour   


   time   
management   


total customer   
service   


 

personal skills training programmes:
time management



 

Aims

To improve personal effectiveness through improved planning and workload control.

Programme overview

Time is the ultimate scarce resource – its pace cannot be slowed and if wasted it cannot be replaced. As with any area of management, the effective management of time requires careful analysis and planning. The key skills and tools to achieve this are covered in this programme.

Programme outcomes
After attending this programme you will be able to:
. Understand the value of effective time management to you and your organisation
. Establish SMART short and long-term objectives
. Create a prioritised Master List of tasks
. Use planning tools that suit your personality and style of working
. Plan ahead and reduce the stresses of missing deadlines
. Create more time for long-term strategic management tasks
. Say ‘no’ positively and constructively
. Recognise and eliminate time wasters
. Achieve more control through effective personal organisation


Programme content – 1 day
Typical programme content will include:
.
Typical time management problems
.
Establishing short and long-run goals and plans
.
Understanding your own organisational strengths and weaknesses
.
Long-term planning techniques
.
Short-term planning techniques
.
Choice of planning tools
. Time wasters and management of interruptions
. Time-saving delegation techniques

Who will benefit?
Any individuals who want to take more control of their workload, improve their personal effectiveness and reduce stress levels at work.

Recommended maximum number of delegates – 20

Related programmes
Effective Meetings
Communication Skills
Assertiveness Techniques





taking more control of workload,
improving personal
effectiveness and reducing
stress



Please see related case study: Blick Rothenberg - management training programmes



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